Privacy Policy
WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase from the Ollie & Blue online store, we collect the personal information you agree to provide, such as your name, address, and email address. This information is used to process your order and provide customer support.
Email marketing:
If you sign up to receive Ollie & Blue newsletters, we may send you emails about new products, updates, and other store-related news.
CONSENT
How do you give consent?
By providing your personal information to complete a purchase, sign up for newsletters, or join the Ollie & Blue Facebook Members Page, you give consent for us to use that information for the specific purpose stated.
You have the right to withdraw your consent at any time.
How do I withdraw my consent?
If you change your mind, you can unsubscribe or request removal of your information by contacting: info@ollieandblue.co.uk
DISCLOSURE
We do not share or sell your personal information. We will only disclose your information if required by law or if you violate our Terms of Service.
THIRD‑PARTY SERVICES & PAYMENT PROCESSING
Our store is hosted on Wix, which provides the secure e‑commerce platform that allows us to sell our products and services. Your data is stored securely behind a firewall.
Payment: Your purchase transaction data is stored only for as long as necessary to complete your order. Once the transaction is complete, your payment information is deleted.
Links: Some links on our website may direct you to external sites. Ollie & Blue is not responsible for the privacy practices of other websites, and we encourage you to read their privacy statements.
SECURITY
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
Cookie Notice
Ollie & Blue uses cookies to help the website function properly and to improve your browsing experience. Some cookies are essential for features such as the shopping basket and checkout. We may also use basic analytics cookies to understand how visitors use our site.
You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect how the website works.
Terms & Conditions
Orders
All orders are subject to availability and confirmation. You will receive an email once your order is placed. If an item becomes unavailable, we will contact you with an alternative or a refund.
Prices & Payment
All prices are listed in GBP. Payments are processed securely through trusted providers. Orders are only processed once payment is complete.
Delivery
We aim to dispatch orders promptly. Delivery times may vary depending on location and postal services. Estimated delivery dates are not guaranteed.
Returns & Refunds
If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. Items must be returned in their original condition. Refunds are issued once the returned item has been received and checked.
Use of Website
You agree not to misuse the website or interfere with its security or functionality. All content, including images and text, is owned by Ollie & Blue and may not be copied or used without permission.
Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of the website indicates acceptance of any updated terms.